Office Brain, by HaloSync

Every customer answered. Every job booked.

Office Brain answers your website chat and email in seconds, books the work, and tells you only what needs you.

Windsor Comfort Heating & CoolingWebsite chat9:42 PM

Customer: Hi, our furnace is making a banging noise. Can someone come and look at it this week?

Office Brain: For a furnace repair I can do Thursday at 9:00 AM or Friday at 1:00 PM. Which suits you?

Customer: Thursday at 9 works.

Office Brain: You're booked: furnace repair, Thursday at 9:00 AM.

An example conversation, in the words Office Brain uses.

Talk to us

Talk to the team behind Office Brain.

The live chat isn't open right now. Leave your name and a phone or email below, and we'll call you back.

What it handles all day

Every way customers reach you, answered in one place.

Each one gets the same knowledge of your business and the same rules, and books from the same open times.

  • Website chat

    Answers on your website in seconds, at any hour, and books the visit in the same chat.

  • Email

    Answers the email you forward to it.

  • Bookings

    Offers open times from your own hours and books them.

How it works

Set it up once. Then it keeps the front office running.

  1. Connect what you already use

    Add the chat to your website with one line, and forward your email to it.

  2. Teach it your business

    A 15-minute setup call covers your services, prices, hours, and what counts as an emergency.

  3. It answers and books

    Customers get a real answer in seconds, and a time that is actually open.

  4. You see everything

    Every conversation and booking is in your panel, with what happened overnight at the top.

Office BrainYour panel, first thing7:00 AM

While you slept

9:42 pm · Website chat · booked Furnace repair · Thu 09:00 AM

11:08 pm · Email · booked No-heat call-out · Fri 11:30 AM

6 messages answered

An example of your panel, as Office Brain writes it.

You stay in control

It acts on its own only where you would want it to.

  • Emergencies come first.

    When someone reports gas, smoke or danger, they hear the 911 line first, and the alert waits at the top of your panel.

  • Prices stay inside your floors.

    A quote or discount below the floor you set waits for your tap before the customer hears it.

  • Nothing that costs money or commits you happens without your tap.

    Refunds, insurance quotes and contracts always come to you first.

  • Your data is walled off.

    Each business's customers and conversations are kept apart from every other business on Office Brain.

Windsor Comfort Heating & CoolingWebsite chat2:14 AM

Customer: There's a gas smell in our basement. What do we do?

Office Brain: Please leave the building now and call 911 from outside. Do not switch lights or appliances on or off.

Top of the owner’s panel · 2:14 AM

An example: the 911 line comes first.

Pricing

Plain prices, month to month.

One subscription covers every business in your account.

Starter

$299a month, plus applicable tax

  • 1 business
  • 3 connected Pages and numbers

Pro

$399a month, plus applicable tax

  • 3 businesses
  • 9 connected Pages and numbers

Scale

$499a month, plus applicable tax

  • 10 businesses
  • 30 connected Pages and numbers
Start with a free trial.

Book a call with us, and we'll set up your business and start your trial. Every plan answers on website chat and email, and includes bookings and your own panel.

Book a call with us

Each business has its own knowledge, customers and inbox.

Fair questions

Straight answers before you book.

Something else on your mind? Leave your details and we'll call you back.

How long does setup take?

One 15-minute setup call covers your services, prices, hours and what counts as an emergency. Then you add the chat to your website, and it starts answering.

Is there a contract?

No. Plans are month to month, and you can change or cancel yours at any time.

Do I keep my phone number?

Yes. Office Brain answers where customers already reach you: your website and email. Your phone number doesn't change.

What happens to my customers' information?

It is kept for your business alone, walled off from every other business on Office Brain, and used only to answer and serve your customers. We don't sell or rent personal information. Our privacy policy has the details.

What if it doesn't know the answer?

It doesn't guess. It takes the customer's details and question and passes them to you, and it never quotes a price you haven't set.

Does it speak French?

Yes. It answers in English or French, in the language the customer writes in.

Can I see what it said?

Yes. Every conversation is in your panel, and it opens with what happened while you slept.

Your turn

See it answer for your business.

Leave your details, and we'll call you back to talk it through.

Ask for a call back

Leave your name and a phone or email, and we'll call you back.

We keep what you tell us so we can prepare for your call. Privacy